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Privacy Policy

Our Private Policy details how we handle your personal information with the utmost care and security.
Learn about our commitment to protecting your data by exploring our Privacy Policy
1. Introduction

Welcome to Cyper.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form or media channel related to or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.



2. Collection of Information

We collect information as described below:

a. Analytical Information: We use Google Analytics to collect standard internet log information and details of visitor behavior patterns. This is done to understand the number of visitors to the site and is processed in a way that does not identify anyone.

b. Order and Registration Information: When placing an order, you may choose to sign up for our newsletter. If you do so, we will collect information such as your name, address, phone number, and email. All personal information related to orders is encrypted to maintain confidentiality. Payment information is handled by our payment provider, Stripe.

c. Account Information: When you create an account on Cyper.pro, you accept our privacy policy and consent to your data being used for Google Analytics and mailing purposes.



3. Use of Information

We do not share your information with third parties. Our hosting provider has internal encryption, and we further encrypt the files through our proprietary advanced encryption methods.



4. Sharing of Information

Your information is not shared with third parties. All data is protected with internal and proprietary advanced encryption methods.



5. Security Measures

We have implemented multiple layers of encryption to protect your personal information. We are committed to safeguarding the confidential data of our users and ensuring the best possible protection.



6. User's Rights and Control

After successful order fulfillment, you may request the permanent deletion of your data from our system by contacting us through the contact form provided here.



7. Cookies Policy

Upon visiting the homepage, a notification regarding cookies will appear in the bottom right corner. You may choose to "accept all cookies" or click on "cookie settings" to manage preferences. The following options are available:

• Strictly Necessary: Cookies required for basic website functionality (mandatory).
Marketing: Cookies used to deliver relevant advertising.
Personalization: Cookies allowing the site to remember your choices.
Analytics: Cookies helping us understand site performance and user interaction.



8. Children's Privacy

We do not knowingly collect information from children under 13,
and our website is not aimed at children.



9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites.



10. Early Stage Development Products - Additional Information

a. The Cyper.pro/shop online store is part of the Cyper Device project, a startup in its early stages of development.

b. Due to the early stage of the project, devices and accessories available in the store are not fully complete. They may undergo further modifications, improvements, and technical changes during the development process.

c. Customers are aware that purchased products may differ from the final version, affecting features, appearance, and technical specifications.



11. Crowdfunding Terms

a. The sale of products in the Cyper.pro/shop store is conducted under crowdfunding conditions. Customers, by making a purchase, become part of the process supporting the development of the Cyper Device project.

b. Customers participating in crowdfunding accept potential changes to the project and acknowledge that the final version of the product may differ from the initial plans.



12. Delivery Information

a. Detailed information regarding the delivery date, shipping conditions, and other aspects related to delivery can be found on the product pages in the store. Customers are required to review this information before making a purchase.

b. The delivery date of products may change due to the dynamic nature of the Cyper Device project. Customers will be notified of any changes electronically.



13. Acceptance of Privacy Policy Terms

By using the services of the Cyper.pro/shop store, customers confirm that they have read this Privacy Policy, accept its terms, and understand the specifics of the Cyper Device project in its early development stage.



14. Right to Amend Terms

a. The store reserves the right to make changes to this Privacy Policy in connection with the progress of the Cyper Device project and to comply with any changes in the law.

b. Privacy policy updates will be published on the store's website, and customers will be informed of significant changes, when necessary, electronically.



15. Contacting Customer Support

For any questions, concerns, or the need for additional information, customers can contact the store's customer support using the available communication channels provided on the Cyper.pro/shop website.



16. Other Contact Us

To contact us, please visit the /contact section. Information and tools to get in touch with us will be provided, and we strive to respond as quickly as possible.



17. Changes to Privacy Policy

Changes to our privacy policy will be alerted on /privacy-policy, and an automated email will notify users with an account on Cyper.pro.



18. Governing Law

This policy is governed by and construed in accordance with the laws of the State of Delaware, United States. Any disputes arising out of or relating to this Privacy Policy or your use of Cyper.pro will be resolved under the jurisdiction of the courts of the State of Delaware, United States.



19. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Return Policy for Pre-Ordered Products

We appreciate your interest and support in pre-ordering our innovative products.
Our return policy for pre-ordered items is designed in compliance with U.S. consumer protection laws,
ensuring a transparent and fair process for our customers.
*Pre-Order Cancellation and Refund Policy*

1. Cancellation Window

Customers have the right to cancel their pre-order within 30 days of placing the order without any penalty or obligation. If you wish to cancel your pre-order within this period, please contact our customer service team at support@cyperdevices.com with your order details.



2. Refund Eligibility

Upon receiving your cancellation request within the 30-day window, you will be eligible for a full refund of the amount paid, including any applicable taxes and shipping fees. Refunds will be processed to the original method of payment within 14 business days of the cancellation request.



3. Late Cancellation

If you decide to cancel your pre-order after the 30-day window, please be advised that such cancellations will be subject to a cancellation fee. This fee compensates for the allocation of resources toward the production of your ordered product.



4. Delivery Delays

In the event of a delay in the delivery of your pre-ordered product beyond the estimated delivery date provided at the time of purchase, CyperLabs INC. will notify you of the delay and provide a new estimated delivery date. You will have the option to continue with your order based on the new delivery timeline or cancel your pre-order with a full refund.



5. Defective or Damaged Products

If you receive a defective or damaged product, please contact us within 30 days of receipt for a replacement or full refund, subject to our verification of the claimed defect or damage. Please include photographic evidence of the defect or damage with your communication to expedite the resolution process.


6. Legal Compliance

This return policy is in full compliance with the Federal Trade Commission (FTC) regulations and other applicable federal and state laws governing online sales and consumer rights.



7. Changes to Return Policy

CyperLabs INC. reserves the right to modify this return policy at any time. Any changes will be effective immediately upon posting on our website. Your continued pre-order and purchase of products from us following such modifications will constitute your acceptance of the changes.



*Contact Information*

For any questions or concerns regarding your pre-order, cancellations, or returns, please contact our customer service team via email at support@cyperdevices.com. Our team is dedicated to ensuring your satisfaction and will assist you with any inquiries related to our return policy.



*Conclusion*

CyperLabs INC. is committed to providing our customers with quality products and a transparent, fair purchasing experience. We appreciate your support and understanding of our pre-order policies. Thank you for choosing CyperLabs INC.